London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

Discover London your way with a hop-on hop-off bus tour, plus a Thames River cruise included with selected tickets. Pass iconic sights including the London Eye, Buckingham Palace, Westminster Abbey and Big Ben while enjoying entertaining commentary on London’s history and culture. Your ticket gives access to three routes. The Red Route covers major landmarks such as Big Ben, the Houses of Parliament, the London Eye and St Paul’s Cathedral. The Blue Route travels from Kensington Palace to the Tower of London, stopping near Harrods, the Natural History Museum and Notting Hill. The Green Route connects King’s Cross and St Pancras with Covent Garden via the British Museum. Choose a 24-hour or 48-hour ticket to enjoy the Thames River cruise. 48-hour tickets also include live guided walking tours in English: the Royal Walk, Jack the Ripper Walk and Harry Potter Walking Tour. Upgrade to include the Panoramic Evening Tour for stunning night-time views of London.

What’s included

• Recorded Commentary Available in 7 Languages
• One-day, 24- or 48-hour hop-on hop-off bus ticket (depending on option selected)
• Royal Walk, Harry Potter, and Jack the Ripper
• 2-Hour Non-Stop Panoramic Evening Tour (Available With Selected Ticket Option)
• Headphones
• Free Wi-Fi On Board
• One-Way Thames River Cruise (Included With 24- and 48-Hour Tickets Only)
• 3 guided walking tours (with 48-hour options)

Not Included

• Food and drinks
• Hotel Pick-up & Drop-off

Additional Information

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Service animals allowed
• Public transportation options are available nearby
• Transportation options are wheelchair accessible
• Suitable for all physical fitness levels
• Your ticket’s validity period begins from the date and time it is activated.
• Buses are all equipped with ramps for wheelchairs or strollers
• Activate your mobile voucher or QR at any of the designated Big Bus stops
• Infants aged 3 and under travel free of charge and do not require a ticket
• 1-Day Ticket does NOT include a River Cruise.
• Please note that Stop 1 – Green Park is currently affected by a long-term closure of the main bus stand. While the Blue and Red Tours will continue to pass through this stop, boarding is impacted. As a result, the Red Tour now starts and ends at Stop 2 – Hard Rock. Customers are advised to board from this location.
• If you purchased a 48-hour ticket, 3 walking tours are included. Meet your guide at the Big Bus Stop listed below and have your printed or digital ticket ready. Please arrive 15 minutes before departure. All tours are live guided and conducted in English only. Tours last approximately 1.5–2 hours. Royal Walk – 10:00 | Stop #8 Trafalgar Square Jack the Ripper Walk – 13:00 | Stop #19 Tower of London Harry Potter Walking Tour – 16:00 | Stop #21 Westminster Pier
• Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
• Please note that the London River Cruise will not operate on 25 December. Bus tours will run as normal on this day, and customers can enjoy the river cruise on either 24 or 26 December instead.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

Important Information

You can activate your ticket in one of two ways:
1.Download the Big Bus app from the App Store or Google Play. Open the app and tap "Add Booking" and enter your booking reference. On the day of travel, open your ticket and press "Activate" then show your activated ticket to the driver at any stop along the route. Plus, use the app for route information and live bus tracking.
2.Present your printed or mobile ticket with a Big Bus team member at any stop on the route during operating hours.

Stop 1 – Green Park Station (next to The Ritz)
Stop 11 – London Eye (next to the Lion Statue)
Stop 16 – Tower of London (TfL Stop "TA")

For your cruise, head straight to the City Cruises terminal at Westminster Pier (near stop 18) or Tower Pier (near stop 19)and show your printed or digital ticket to board.
If you selected a ticket including a river cruise, you can board at Tower Pier (near Stop 19) or Westminster Pier (near Stop 21). Please note, the 1-day ticket does NOT include a river cruise.

If you purchased a 48-hour ticket, 3 walking tours are included. Meet your guide at the Big Bus Stop listed below and have your printed or digital ticket ready.
Please arrive 15 minutes before departure.
All tours are live guided and conducted in English only.
Tours last approximately 1.5–2 hours.
Royal Walk – 10:00 | Stop #8 Trafalgar Square
Jack the Ripper Walk – 13:00 | Stop #19 Tower of London
Harry Potter Walking Tour – 16:00 | Stop #21 Westminster Pier

If your ticket includes the Evening Tour, it departs from Stop 12: London Eye (Westminster Bridge Road, bus stop next to the Lion Statue, outside London Marriott County Hall). Show your printed or digital ticket to a Big Bus team member before joining the tour.
All buses are wheelchair accessible.
Customers are advised to download the Big Bus App for the latest bus stop locations, timings, and live bus tracking. Please ensure the app is downloaded before your day of travel.

Age Policy

Infant: 0–3 years · Child: 4–15 years · Adult: 16–99 years