Embark on an unforgettable adventure at Xenotes Oasis Maya, exploring four distinct cenotes, each with its own charm and activities for a day of excitement and relaxation. Dive into thrilling zip-lining, snorkeling, and kayaking in crystal-clear waters surrounded by lush tropical landscapes. Refuel with a delicious picnic lunch amid serene natural surroundings, while expert guides share fascinating insights about the cenotes and the region’s rich biodiversity. Perfect for couples, families, and friends seeking a mix of romance, adventure, and relaxation in one unforgettable day.

Itinerary

Start Point

Tour departure point

End Point

Tour end point

What’s included

Activities of abseiling, zip line, kayak and water exploration swim
Water, coffee, wine and beer to choose during the picnic
Equipment: life jacket , rappel equipment and kayak
Round trip transportation with certified guide
Soft drinks fruits of the season and sweet bread
Use of toilets, changing rooms and towel
Visit to four different types of cenotes

Not Included

Tips

Additional Information

Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
Bring your swimsuit, towels and extra clothes.
Use sunscreen and sunglasses.
Wear comfortable clothes and shoes.
It is not possible to change the date on the day of your visit
Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
The use of the life jacket is mandatory during all water activities.
It is not possible to make a date change the same day of your visit.
There might be changes without prior notice to the tour’s logistics or operation.
This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
The average water temperature of the cenotes is 75 to 78° F throughout the year
Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy
Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

This experience may be cancelled due to bad weather.

Important Information

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt..

Age Policy

Child: 6–11 years · Adult: 12–80 years

Specification: Xenotes Tour from Playa del Carmen

Duration	4 Hours
Ticket Type	Mobile or paper ticket accepted
Group Size	Up to 30 travelers
Confirmation	Instant Confirmation
Good For	Adventure Seekers
Activities	Snorkeling, Ziplining
Language	English, Spanish
Tour Type	Shared