Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya

Join us at one of the world’s top destinations for whale shark encounters in the warm, open waters of the tropics. Experience the awe of seeing these gentle giants in their natural habitat a true marvel of the ocean. With over 15 years of experience, our expert team offers unmatched knowledge, comfortable boats, and exceptional service to prepare you for a once-in-a-lifetime adventure. Get ready to witness whale sharks up close! While swimming alongside them is an unforgettable thrill, it cannot be guaranteed. Your safety and the well-being of the whale sharks are our highest priorities, so swimming will only be allowed when conditions are ideal. Even if the experience is limited to viewing from the boat, the sight remains breathtaking and deeply memorable.

Itinerary

What’s included

• Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
• Coffee Break
• Round-Trip Transportation (Meeting Point at the Pier Excludes Round Transportation)
• Bilingual Guide

Not Included

• Gratuities
• Souvenirs (available to purchase)
• HD videos and pictures of your whale shark watching experience available in digital package.
• Wetsuit Rental
• Conservation of the Marine Fauna –

Additional Information

• Not recommended for travelers with poor cardiovascular health
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Suitable for all physical fitness levels
• Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
• Seasonal tour operating from June to mid-September
• The total duration of this tour can vary, typically influenced by factors beyond our control. On average, the boat activity lasts about 5 hours. However, this duration may extend due to weather conditions, the location of the whale sharks, and the number of swimming opportunities. Additionally, the transfer time from your hotel to our pier varies based on your location and current traffic conditions. Including transfers, expect the entire tour to last between 7 and 12 hours
• Sunscreen, even biodegradable, harms the coral reefs and other sealife, please apply only on exposed skin, beforehand (in your hotel) and after water activitie
• minimum age as of 3 years old

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

This experience may be cancelled due to bad weather.

Important Information

What to Bring:
Swimsuit, towel, sandals, hat or cap.
Biodegradable sunscreen: Apply before transportation and after water activities to avoid harming marine life. We recommend using t-shirts, hats, and towels for additional sun protection.
Snorkel equipment is provided, but you may bring your own if preferred.

Fees and Payments:
$25 USD per person for federal marina and national park fees, payable in cash upon pickup.
Bring cash for souvenirs and tips.

Safety and Conduct:
To ensure the safety of all guests, the tour operator reserves the right to refuse service to anyone intoxicated or displaying signs of intoxication. If intoxication results in tour cancellation, refunds will not be issued.
Transfer Details:

Transfer durations are approximate and vary based on traffic and time of day.
Tour times may be adjusted in response to local traffic and weather conditions.

Age Policy

Child: 3–11 years · Adult: 12–75 years