Island Contoy Adventour & Buffete & Isla Mujeres only from Cancun

Itinerary

What’s included

• Visit to isla mujeres on our way back
• Beach buffet lunch
• Open bar
• Use of Snorkelling equipment
• Free time for shopping or walk in the center of isla mujeres
• Snorkeling on the reef ixlaché
• Round transportation (from Cancun)

Not Included

• Dock Fee

Additional Information

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• From 0 to 11 months of age they will only pay 15 usd for transportation from Cancun beach and riviera
• Children from 1 to 11 years old will pay the price of a minor
• In case of no show, it will not be refundable and there will be a charge for not showing up on the day of the tour or for cancellation the same day of the tour, in case of rescheduling you will have to pay the tour again
• People over 60 years old, people with surgeries will not be able to snorkel for health and safety reasons
• On this tour you will visit Isla Mujeres, if you are in Riviera Maya or Playa del Carmen the main dock to board the boat is located in Cancun, it is not located in Playa del Carmen or Riviera Maya.
• Snorkeling depends on the weather and if it is not done, there is no refund or partial refund
• Important Information Due to weather, current conditions, and safety policies, the snorkeling location may change on the day of the tour. Ixlaché may be replaced by El Meco or the Contoy inlet, while the included snorkeling experience will still be provided at an alternate location. No refund or partial refund applies, as the snorkeling activity remains included and is provided at an alternative location of comparable quality and safety.
• Date Change & No-Show Policy Date change requests must be submitted at least 24 hours before the scheduled tour date and pick-up time. Requests made less than 24 hours before the tour cannot be accepted. Guests who are not available at the confirmed pick-up location and time will be considered a No Show and charged 100% of the tour price. No refunds, credits, or date changes will be provided. Guests are responsible for providing accurate booking information and being ready on time.

Cancellation Policy

All sales are final. No refund is available for cancellations.

This experience may be cancelled due to bad weather.

Important Information

From 0 to 11 months of age they will only pay 15 usd for transportation from Cancun beach and riviera

Children from 1 to 11 years old will pay the price of a minor

Date Change, and No-Show Policy

Date change requests must be submitted at least 24 hours before the scheduled tour date and pick-up time. Any requests received less than 24 hours before the tour, including last-minute requests made one hour or shortly before pick-up, cannot be accepted.

Guests who fail to arrive at the designated meeting point or are not available at the scheduled pick-up time will be considered a No Show.

In the event of a No Show, the reservation will be charged at 100% of the total tour price. No refunds, credits, or date changes will be provided.

Guests are responsible for providing accurate booking details, being available at the confirmed pick-up location, and arriving on time to avoid missing the tour.

Age Policy

Child: 1–11 years · Adult: 12–99 years