Condado Lagoon Day Water Bike Tour – San Juan

Explore the beauty of Condado Lagoon on a guided Day Water Bike Tour aboard our stable catamaran-style Chiliboats. Pedal beneath four iconic bridges while enjoying spectacular views of the San Juan skyline, historic Fortín San Jerónimo, and the entrance to Old San Juan. Perfect for beginners and experienced riders alike, our double Water Bikes provide a smooth, stable, and fun alternative to kayaking. The calm waters of the lagoon offer excellent opportunities to spot marine life, including manatees, sea turtles, rays, and tropical fish when conditions allow. **Important Information:** • Double Water Bikes (2 participants per unit) • Height: 48″ (1.22 m)–6’5″ (1.95 m) • Max weight: 240 lb (109 kg) per person • Must fit USCG-approved life jackets • Minors must be accompanied by an adult • Departure: San Juan Bay Marina

Itinerary

What’s included

• USCG approved life jacket and whistle, previously disinfected.
• Route leader in all tours.

Not Included

• Transportation to the meeting point
• Gratuities

Additional Information

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• Participation Requirements: Most travelers can participate, • Participants must be between 4'0" (48 in / 1.22 m) and 6'5" (1.96 m) in height, • Children must be at least 48 inches (1.22 m) tall and/or weigh at least 50 lb (23 kg) to safely use the equipment and properly fit in USCG-approved life jackets, • Minors must be accompanied by an adult at all times and may require the adult to perform most or all of the pedaling, • Please arrive 30 minutes early for check-in and safety briefing, • Once check-in begins, late arrivals cannot be accommodated, • Late arrivals will be considered a “no-show” and are non-refundable, • Tours operate rain or shine, • Weather conditions in the Caribbean can change quickly, • Bioluminescence visibility depends on natural conditions (moon phase, weather, and water activity), • The decision to proceed or cancel will be made at the meeting point by the lead guide based on safety conditions,
• Weight Limits: Maximum weight: 240 lb per person, Participants may be weighed prior to the tour, Those exceeding limits will not be allowed to participate and will not receive a refund,
• Before You Go: Confirmation will be received at time of booking, Free storage is available at your own risk, We are not responsible for lost, damaged, or stolen items, Bring a valid ID and the credit card used for booking (must match), Please verify the correct meeting location before your tour, The person who made the reservation is responsible for informing all participants,
• Safety Guidelines: Life jackets must be worn at all times, Participants must properly fit in USCG-approved life jackets, Follow all guide instructions for safety, No jumping into the water or damaging the equipment, No swimming allowed in the lagoon, Smoking, alcohol, and drug use are strictly prohibited, Participants under the influence will not be allowed to participate and will not receive a refund, We reserve the right to refuse service to anyone who does not comply with safety guidelines,

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

This experience may be cancelled due to bad weather. This experience may be cancelled if there are not enough travelers.

Important Information

Special Instructions – Condado Lagoon Day Water Bike Tour

By booking, you agree to these conditions.

MEETING POINT & CHECK-IN

– Arrive 30 minutes before your scheduled tour time for check-in and safety briefing.
– San Juan Bay Marina, across from Distrito T-Mobile.
– Enter the marina and continue to the end of the parking lot. Look for the Caribbean Chiliboats trailer on the right, next to the water.
– Free parking during the tour.
– Bring booking confirmation, valid ID, and credit card used for payment.

PARTICIPATION REQUIREMENTS

– Age 10+ | Height 48"–6'5" | Max weight 240 lbs per person.
– Minors must be accompanied by an adult.
– Double Chiliboats; guests may be paired.
– USCG life jackets required; recommended minimum weight 50 lbs.
– No experience required.

WHAT TO KNOW

– Guided daytime water bike tour in Condado Lagoon.
– Wildlife sightings, including manatees, turtles, rays, and fish, are not guaranteed.
– Water shoes, sandals, or water-resistant footwear required.
– Bring sunscreen, sunglasses, and drinking water.
– No restrooms available. Bring only essentials.
– No swimming, alcohol, drugs, intentional collisions, or removing life jackets.
– Follow guide instructions. Unsafe behavior may result in removal without refund.

STRICT ARRIVAL POLICY

– Arriving 30 minutes early is mandatory.
– Late arrivals are no-shows, even if the tour has not departed; no refund or transfer.
– Calls or messages do not extend check-in deadlines.
– Staff may not answer during the 30 minutes before departure due to check-in and safety preparations.

CANCELLATION & WEATHER

– Free cancellation up to 24 hours before departure.
– Within 24 hours: non-refundable and non-transferable.
– No same-day changes or exceptions.
– Tours operate rain or shine when safe.
– Operator/guide makes final safety decisions.
– If canceled for unsafe conditions: reschedule or full refund.

The reservation holder must inform all participants.

Caribbean Chiliboats

Age Policy

Adult: 10–75 years