Isla Contoy & Isla Mujeres Tour from Cancun & Playa Del Carmen

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of visit this beautiful and magical island, enjoy a day in Isla Contoy, this is a protected Island that only welcome a small amount of people per day, walking in the white sand while having the most gorgeous views of the Caribe The first step of this incredible tour is the reef Ixlache which is our first point of snorkeling. After this, we’ll navigate to Contoy, where you’ll can enjoy a trip of exploration with our certified guide. You’ll have time to relax on the beach or to make a second snorkel on the shore. Later you will delight yourself with a delicious regional buffet meal. In our way back you will have the opportunity of visit Isla Mujeres where you can walk and buy souvenirs. A tour filled with nature and adventure!

Itinerary

What’s included

• Buffet of Mexican Food
• Biligual certified staff
• Free time and visit at Isla Mujeres (1 hour without guide) (depending on the weather)
• Contoy reef snorkel (35 minutes) (depending on the weather)
• Guided tour at Contoy
• Unlimited national bar (open after the meal)
• Round Trip from Cancun & The Riviera Maya
• Snorkel equipment
• Catamaran ride (Double decker or Sail Catamaran assigned at the marina)

Not Included

• Dock tax $20 USD per person at the marina

Additional Information

• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• Snorkel is not available for non-swimmers, people over 59 years old or children under 10 years old
• Bring your swimsuit, towels and extra clothes
• The marina of departure is located at Cancun
• The Catamaran can be a double decker or one floor sailing, this is assigned a the marina
• Life vest is mandatory
• Does not include Dock tax $20 USD per person
• The free time at the Island is without a guide
• Biodegradable Sunscreen is the only allowed
• Children can only participate in the snorkel with the company of one parent or guardian
• Snorkeling or Isla Mujeres stop may be cancelled due to weather or rough seas. Its unavailability is not grounds for a partial nor full refund.
• Pregnant travelers can't participate
• Date change requests must be submitted at least 24 hours before the scheduled tour date. Any requests received less than 24 hours before the tour cannot be accepted.
• Guests who fail to arrive at the designated meeting point or are not available at the scheduled pick-up time will be considered a No Show, no refund will be provided
• Guests are responsible for providing accurate booking details such as hotel names, number of passengers and correct section of adults and children

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

This experience may be cancelled due to bad weather.

Important Information

The customer has to get in touch with the supplier to confirm the exact pick up time, it depends on the location of the hotel

Age Policy

Infant: 0–0 years · Child: 1–11 years · Adult: 12–60 years