Xel-Ha All Inclusive – Water Park Experience from Cancún & Playa del Carmen

Feel a bit closer to heaven in a place considered one of the greatest and most beautiful natural wonders in the world. Xel-Há Mexico offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you are able to observe multicolor fish and a great diversity of marine species that inhabit the fresh waters of its rivers, cenotes and a natural inlet. No matter where you look, you will be able to perceive the countless secrets that nature keeps under each rock and on each leaf. Among its trails in the jungle, between the roots of the mangrove and with the 360° views from the top of the Scenic Lighthouse at 131 ft high, you can contemplate the beauty of the Riviera Maya and the Mexican Caribbean in all its splendor, because the magic of the planet lives inside these magnificent waters! In addition, yo u will have at your disposal a high-quality all-inclusive service and guaranteed fun at all times.

Itinerary

What’s included

• World of Adventure: games of ropes, zip lines and jumps from 5 meters high
• Unlimited snorkeling in the river and inlet
• Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
• Round trip transportation
• Rest areas with lounge chairs and hammocks.
• Buffet lunch from 11:30 am to 5:30 pm
• Unlimited national open bar and Bevergaes

Not Included

• Optional water activities

Additional Information

• Not recommended for travelers with spinal injuries
• Not recommended for travelers with poor cardiovascular health
• Not recommended for pregnant travelers
• Suitable for all physical fitness levels
• Wear comfortable clothes and shoes.
• Bring your swimsuit, towels and extra clothes for a change.
• Use Biodegradable sunscreen, insect repellent and sunglasses.
• Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
• It is not possible to make a date change the same day of your visit.
• Wear a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes and a towel.
• Only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the park.
• Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
• Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
• If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
• We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Cancellation Window	Refund Eligibility
24 hours or more before start time	100% refund (Full refund)
Less than 24 hours before start time	Non-refundable (0%)

Important Information

What you must present to board your transportation will be a Boarding Pass Printed that will be sent to you by our agent after making your reservation (usually sent 2 days before the tour). Please contatc Tour Operator

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.

Age Policy

Infant: 0–4 years · Child: 5–11 years · Adult: 12–80 years